Privacy Policy

Effective Date: 1/4/2026

Bhima Jewellery (“Bhima”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and protected when you use the Bhima Jewellery Gold Savings mobile application (“App”).

This App is developed, maintained, and published by Smacon Technologies Pvt Ltd (“Smacon”) as an authorized technology partner on behalf of Bhima Jewellery.

By using this App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

• Name
• Mobile number
• Email address
• Address (if required)
• KYC details (if applicable)

b) Financial / Transaction Information

• Gold savings plans and purchase details
• Payment transaction references (processed via secure payment gateways)

c) Device & Technical Information

• Device type and model
• Operating system version
• App usage data
• IP address (for security and fraud prevention)

2. How We Use Your Information

• To provide and manage gold savings services
• To process transactions securely
• To communicate updates, offers, and notifications
• To improve app performance and user experience
• To comply with legal and regulatory requirements
• To prevent fraud and ensure security

3. Data Sharing & Disclosure

We do NOT sell your personal data.

We may share your information with:

• Bhima Jewellery (service provider and brand owner)
• Smacon Technologies Pvt Ltd (authorized technology partner)
• Third-party service providers (e.g., payment gateways, SMS/email providers)
• Legal authorities when required by applicable law

All third-party partners are required to maintain confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

• Secure servers
• Encryption protocols
• Access controls

However, no digital platform is 100% secure, and we encourage users to take precautions.

5. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce policies

6. User Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion (subject to legal obligations)
• Withdraw consent (where applicable)

To exercise your rights, please contact us at the details below.

7. Third-Party Links & Services

The App may include links to external websites or services. We are not responsible for the privacy practices of third parties.

8. Children’s Privacy

This App is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Transparency & Authorization

Bhima Jewellery is the owner of all branding, trademarks, and services provided through this App.

Smacon Technologies Pvt Ltd acts solely as an authorized development and publishing partner and does NOT claim ownership of the Bhima brand.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised "Effective Date".

11. Contact Information

Bhima Jewellery
Address: Mahatma Gandhi Rd, near Ayurveda College, Ayurveda College Junction, Vanchiyoor, Thiruvananthapuram, Kerala 695001
Email: care@bhimajewellery.com
Phone: +91 85477 72777
Website: https://www.bhimajewellery.com

Smacon Technologies Pvt Ltd
Email: support@smacontech.com

12. Consent

By using this App, you consent to this Privacy Policy and the collection and use of information as described herein.